Shipping Policy

Welcome to nicesnker, a brand owned and operated by Selph Co LLC. We take great pride in delivering top-quality clothing and Print-On-Demand (POD) t-shirts to customers across the United States. This Shipping Policy explains our order processing schedules, shipping methods, fees, and additional details to ensure you have a clear understanding of how and when your items will reach your doorstep.

1. Introduction

At nicesnker, we strive to provide a seamless and reliable shipping experience. Our team works diligently to process your orders quickly, pack your items securely, and select the most suitable carriers to ensure timely delivery. Whether you’re placing a small order or stocking up on apparel, rest assured that our goal is to get your packages to you as swiftly and safely as possible.

2. Order Processing Time

  • Processing Window: We process orders within 2–4 business days (Monday to Friday) between 8:00 AM and 6:00 PM Pacific Time (PT).

  • Order Confirmation: After you submit your order, you will receive an email confirmation. Please review it carefully for accuracy. Should you notice any errors (e.g., incorrect address or product details), contact us at contact@nicesnker.com right away.

  • Exceptions & Holidays: We do not process orders on weekends or major US holidays. Orders submitted during these times will be handled on the next available business day.

3. Shipping Carriers

To provide flexible and dependable delivery, we partner with reputable shipping carriers, including:

  • FedEx

  • UPS

  • USPS

We carefully select a carrier based on your location, package size, and the fastest estimated delivery time. Our objective is to ensure your items arrive promptly and in excellent condition.

4. Shipping Times & Delivery Estimates

  • General Timeline: Once your order has been processed, expect a standard delivery timeframe of 7–15 business days (Monday to Friday, 8:00 AM–6:00 PM PT).

  • Note on Estimates: Delivery times are estimates only. Real-world factors—such as carrier delays, public holidays, and high seasonal demands—can affect your actual delivery date.

  • Extended or Remote Areas: Addresses in remote or rural regions may experience slightly longer transit times.

5. Shipping Rates & Fees

We strive to keep our shipping rates straightforward and affordable:

  1. Free Shipping: Orders totaling $199 or more (before taxes) qualify for free shipping within the US.

  2. Flat-Rate Shipping: Orders under $199 are subject to a $7.99 shipping fee.

  3. Additional Handling Charges: In rare circumstances—such as extremely large or heavy packages—we may charge an additional handling fee. If applicable, we will notify you during checkout or via email before processing your order.

6. Handling Charges

  • Packaging & Logistics: A small handling fee may be incorporated into our shipping rates to cover labor, packaging materials, and logistics coordination.

  • Combined Billing: Any applicable handling charges are included in the shipping cost displayed during checkout. If there are changes to your order (like a shipping address update), handling charges may be revised accordingly.

7. Shipping Area & Restrictions

  • Domestic US Only: At this time, nicesnker ships exclusively within the United States.

  • State & Local Restrictions: Certain locations may have specific delivery constraints. If your address is in an area deemed restricted or inaccessible by our carriers, we will contact you to discuss possible solutions.

  • No International Shipments: We do not currently support international shipping or deliveries to U.S. territories.

8. Tracking Your Order

  • Tracking Number: Once your package has shipped, you will receive a tracking number via email. This number allows you to monitor the shipment’s progress in real time.

  • Tracking Updates: It may take up to 24–48 hours for tracking details to update on the carrier’s website. If your tracking information remains static for more than two business days, please contact us at contact@nicesnker.com for assistance.

9. Taxes

  • Tax Rate: A 5% tax will be applied to all orders at checkout. This ensures compliance with applicable regulations and helps cover local, state, or other relevant tax obligations.

  • Additional Surcharges: If your state or locality requires extra surcharges, these amounts will be clearly indicated during checkout.

10. Delivery Issues

10.1 Delayed or Failed Deliveries

  • Potential Delays: Certain factors—such as severe weather, carrier backlogs, or incomplete addresses—may cause unanticipated delays. We recommend keeping a close eye on the tracking details.

  • Failed Delivery Attempts: Carriers generally make multiple attempts to deliver packages. If delivery fails repeatedly, your package may be returned to our warehouse. In such cases, you will be notified by email to arrange redelivery or a refund (minus original shipping fees, unless otherwise specified).

10.2 Damaged or Lost Items

  • Inspection Upon Arrival: Please inspect your shipment upon receipt. If you notice any damage, photograph the package and its contents before discarding the packaging.

  • Claims & Replacements: Report any damage or loss to contact@nicesnker.com within 3 business days of receiving your shipment. We will work with our carrier to investigate and, if appropriate, send a replacement product at no additional cost.

11. Returns & Exchanges

In keeping with our commitment to your satisfaction, nicesnker offers a comprehensive returns and exchanges policy for certain items. Please review our Returns & Refund Policy for in-depth information on how to request a return, file an exchange, or obtain a refund.

12. Cancellation or Address Changes

  • Order Cancellations: If you wish to cancel your order, contact us promptly at contact@nicesnker.com. We can typically accommodate cancellations before the items enter production or shipping.

  • Address Changes: If you need to update your shipping details, please reach out to us immediately. Once an order has been shipped, we can no longer alter the address, and you may be responsible for additional shipping costs if the package needs rerouting.

13. Customer Support

Our dedicated support team is available Monday through Friday, 8:00 AM–6:00 PM PT, to answer any questions you may have about shipping, delivery times, or order status. You can contact us via:

Company Name: Selph Co LLC

Company Number: B20250045100

Address: 1718 Federal Ave, Los Angeles, CA 90025, United States

Email: contact@nicesnker.com

Phone: +1 (760) 501 5261

Business Hours: Monday – Friday 8:00 am – 6:00 pm (Pacific Time, PT)

Response Time: Our customer service team typically responds within 12 hours during business days

We are committed to resolving any issues you experience as quickly and thoroughly as possible.

14. Policy Updates

We reserve the right to modify this Shipping Policy at any time to reflect changing business practices or legal requirements. Any updates will become effective immediately upon posting the revised policy on our website. We encourage you to revisit this page periodically to stay informed about our current policies and procedures.

Thank You for Choosing nicesnker

We appreciate your trust in nicesnker for your clothing and POD T-shirt needs. Our goal is to make your online shopping experience as straightforward and enjoyable as possible. If you have any additional questions or feedback about our Shipping Policy, please feel free to reach out. Your satisfaction is our top priority!